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How to Configure Microsoft Outlook to Connect to Your
Arrowmail Mailbox
Although you can use Outlook to connect to Arrowmail using POP3 or IMAP,
by far the best email experience is obtained by connecting to our
Exchange servers in "native" mode.
Outlook and Exchange were designed
to work together and, when both PC and server are in the same office,
they connect using the RPC protocol.
Because you will always be
connecting to our Exchange servers over the Internet, you'll use the
Internet version of RPC called RPC-over-HTTP
(Remote Procedure Call over HyperText Transfer Protocol).
Microsoft calls connecting Outlook to Exchange using RPC-over-HTTP as
an
Outlook Anywhere connection.
Using this method, Outlook communicates with Exchange server just as if
it was on the same
local area network, except that all communications pass via secure HTTP
port 443.
This port is open on the vast majority of firewalls so full
Outlook/Exchange functionality is enabled from anywhere you can get an
Internet connection and security is maintained by using strong data
encryption.
Only Windows XP (both Professional and Home editions) and
later operating systems together with Outlook 2003/2007 are capable of
this connection method.
If you have an earlier version of Windows or
Outlook you can still connect to our Exchange servers by using RPC over
a VPN connection but this isn't as straightforward or as likely as RPC-over-HTTP to
work through any firewall.
To connect to our Exchange servers you
do not have to change the Domain or Workgroup that your PC is a member of.
Although an Outlook profile can contain many different
email accounts, is can only have one native Exchange Server account.
If you need to connect to multiple Exchange servers then you'll have to
setup a different profile for each one and then set Outlook to ask you which
profile you want to use each time it starts.
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Step-By-Step Instructions for Setting Up an Outlook Anywhere Profile
for Outlook 2003
on Your PC
Click Start - Control Panel - Mail
(If there's no Mail icon in Control Panel it's because Outlook has
never been run under your logon name. Run it once and the Mail icon
should be created.)
Click Show Profiles… - Add…
Let's call the new profile Arrowmail
Select Add a new E-mail account and then click Next >
Select Microsoft Exchange Server then Next >
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In the Microsoft Exchange server box type
exchange.arrowmail.co.uk
Put a tick in Use Cached Exchange Mode
(For an explanation of the pros and cons of using Cached Exchange Mode see
here.)
In the User Name box type your Arrowmail
username - we've used john.smith in our example, your username
will be different.
(Don't click Check Name as this only works when your PC is on
the same network as the Exchange server.)
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Click More Settings…
You will now get a warning message that the action could not be
completed:-
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This is a result of not being directly connected to the Exchange server.
Click OK to this and OK again to the next window until you
see the Microsoft Exchange Server window.
On the General tab change Microsoft Exchange Server to
the name you want this account to be referred to as.
We recommend typing your primary email address here so that, if you want to be able to send
emails using different "From" addresses, this will make it easy to
determine who you are "sending as".
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On the Security tab put a tick in Encrypt data between Microsoft
Office Outlook and Microsoft Exchange Server and set the Logon
network security dropdown box to
Password authentication (NTLM).
On the Connection tab put a tick in Connect to my Exchange
mailbox using HTTP and click on Exchange proxy settings… and
make it appear exactly as follows, watch out for typos:-
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That's it!
Click OK and Next until you get back to screen that
shows the Profile names.
If you have more than one profile setup, either
select "Prompt for a profile to be used" or select "Always use this
profile" and choose Arrowmail. Click OK to finish.
Start Outlook and logon as follows:-
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Note for Windows XP
Home users:-
There's no Remember my password box in XP Home so you'll have to
enter your password every time Outlook starts. |
Select "Remember my password" if you're happy for Outlook to start each
time without a password prompt.
Outlook should now start to load your
mailbox.
In the bottom-right corner of the Outlook window click on the down
arrow next to the word "Connected" and we recommend the following
settings:-
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If you prefer, you can, instead, email your comments to
support@arrowmail.co.uk
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© 2021 Arrowmail Ltd, a UK-registered company, number 4079706, registered VAT Number GB 895 0987 60
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webmaster@arrowmail.co.uk
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