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Arrowmail's Privacy Policy
We will never pass on your email address, or any other information we
hold about you, to any 3rd party - we're in the
business of reducing spam not creating more!
We store the minimum amount of information required to operate
customer accounts and fully comply with the UK Data Protection Act 1998.
Our company records are kept confidential, stored securely and only accessed by
company personnel in the course of their work.
Anybody acting on behalf of our company is under the obligation not
reveal to any 3rd party, any information about our customers, their
business activities or the contents of their emails.
Except for when acting
under your instructions to keep an archive, we won't retain copies of
emails you send and receive, for more than one month, although we do retain
server logs for at least one year - these show who sent what, when, to
who and the Subject Line of each email but
not the contents of emails or any attachments.
Our servers are operated in a secure
manner to prevent access to customers' emails, stored files and other
information by outside hackers.
As emails and data from many different customers pass through our
servers, it is a strong imperative in our system design and operational
procedures that no customer shall be able to access any email, data or
other information about any other customer.
Where possible we allow and
encourage strongly encrypted connections to our servers by customers and
other mail-servers but we cannot guarantee that emails will continue to
be encrypted once they have left our system.
We will cooperate with the
Police and other appropriate UK security authorities investigating
criminal activity by allowing them access to our company and server
records.
We will keep unsolicited
communication between ourselves and our customers, not directly related
to the operation of their account, to a reasonable minimum and confine
it to advisories on changes to services, price structure or operational
procedures.
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