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Single Sign-On: the Same Username and Password for all
your Arrowmail Services
Of course it make sense to just have one password for everything, but getting different systems to all use the
same authentication database is a challenge.
So far, at Arrowmail, we've achieved this.
You use the same username and password for:-
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Outlook Anywhere, OWA, OMA, POP3, IMAP and SMTP |
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Web Folders and Mapped Drive |
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FTP |
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VPN |
You can change your own password, assuming that you know what the
current one is, from within Outlook Web Access and Outlook Mobile Access
and, of course, the new password will then immediately take effect for
all other Arrowmail services.
Your Arrowmail Identity
This consists of three items:-
1 - |
Your Username. This is usually in the form:
firstname.lastname |
2 - |
Your Password |
3 - |
Your Email Address. You can have many different email
addresses linked to your Arrowmail account but one will be your
Primary Email Address.
This is the default From address
that will be shown in emails you send out. |
For some Arrowmail services, such as logging on to Outlook Web
Access, you can enter your username or your primary
email address in the Username: box - either will work.
However, when logging on using Outlook Anywhere, Exchange is more fussy and you have to use your
username with a domain prefix, as shown below:-
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Password Complexity
Our only requirement is that your password
be 6 characters long which can be all lower-case letters or all numbers.
Your password could, however, be 255 characters long and contain a
mixture of upper- and lower-case letters, numbers and punctuation
symbols.
We don't recommend either of these extremes.
A password's no good if you can't guarantee you'll remember it.
Modern life is anything but "single sign-on" with all the
password-protected resources we need access to.
The PIN number is the password that people, who aren't
technical or computer-literate, have to remember and that's just 4
numbers but the catch is, get it wrong 3 times in a row and you're
locked out until you contact your bank or mobile phone operator.
If
you can manage a password that is 9 characters long - Good!
Throw in a
number and a capital letter in unexpected places - Great!
Squeeze in a
punctuation mark - Fabulous! As long as that's not a step too far.
Permanent Passwords
Does your computer department force you to change
your password every 6 weeks?
Do they sneakily remember your last dozen
passwords so you can't alternate between a few favourites?
Do they
limit your ability to change your password to only once per day so you can't
quickly change your password 12 times and get back to what it was
originally?
We don't do any of this, but if you ever have any suspicion that someone
else knows your Arrowmail password you should change it.
Our
servers and customer databases are as secure as we can make them so the
only way someone's going to discover your password is if you tell it to them.
Although we have the power to change your password we don't have a
record of what your current password is and we will never ask you.
You
should have a rule to never talk about it to anyone.
If you have a file
in your Web Folder that someone needs access to, make the effort to copy
the file to the Public folder or a shared-access folder rather than telling them your password.
Other General Password Advice |
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Remember, to logon to Arrowmail services, you have to
supply a username as well as a
password.
Although substituting your email address for you username
will work in some cases, it's safer to always use your username
- it's probably less typing than entering your email address. |
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Stop half way through typing your password and look up
at the screen to make sure you're typing in the correct place,
where it's shown as asterisks, so anyone watching won't learn
what it is. |
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Go through the password changing process in Outlook Web
Access at least once, as a learning exercise, so that
unfamiliarity with the process won't be a reason for not
changing your password. |
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Don't choose a password that can be easily guessed such as
pet, spouse or child's name, a sporting interest, hobby or
obsession. |
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